Frequently Asked Questions

• Monthly Credit Report and Score – a detailed TransUnion® credit report to help cardholders keep up with their credit

• Help detecting and disputing inaccurate items on TransUnion® credit reports in an optimal way with Dovly’s proprietary algorithm.

Cardholders can:

• • Review their credit report for potential errors
  • Select items to dispute
  • Check dispute status
  • Receive alerts and recommendations
    
  • Learn via Dovly’s financial literacy knowledge center

• Ongoing credit monitoring – cardholders receive alerts any time there is a 10-point change in their credit score
• Credit Alerts – that look for signs of identity theft, along with notice of changes on cardholder’s report
• Powerful results – 90% of Dovly members see a double-digit credit score increase within 6 months.*
• Live U.S.-based member services & support – credit experts available to assist cardholders via chat, email, and phone
• Convenient access via Dovly’s mobile app and website.

*Based on a sample of 18,062 Dovly members as of May 2022.

While Dovly’s platform is designed to remove inaccuracies from your credit report, every case is different, and not everyone will achieve the same results.

Simply visit https://www.dovlyuplift.com, and enter a U.S.-issued Visa card number to verify eligibility. The card will not be charged. Enrollment in Dovly Uplift requires first and last name, email, password creation, social security number, date of birth, address, and phone number.

If a cardholder is an existing Dovly Member and their Visa card is eligible for Dovly Uplift, they can contact Dovly’s member success team here.

The Dovly member success team will help the cardholder understand any differences in their plan, assist with verifying eligibility, and migrate their existing Dovly plan to Dovly Uplift or apply the market-leading discount available to Visa cardholders to their existing paid plan.

Dovly is the first smart credit engine designed to help raise cardholder’s credit score. With Dovly’s proprietary algorithm, it takes just seconds to help fix, maintain, and manage their credit online. It is fully automated, meaning Dovly can help without members having to submit any paperwork. Dovly’s engine uses a proprietary algorithm to generate optimal results. All members need to do is select the inaccurate items they want Dovlyto dispute, and Dovly will handle the rest. While Dovly’s platform is designed to remove inaccuracies from your credit report, every case is different, and not everyone will achieve the same results.

Dovly’s live U.S. Based Credit Experts are available here Monday – Friday 8AM-5PM PT

While every situation is different, many Dovly members see results as soon as the first 30 days, and 90% of Dovly members see a double-digit credit score increase within the first 6 months*.

Dovly’s automated credit engine optimizes the number and type of disputes submitted to the credit bureau(s) each month, to maximize results. While Dovly’s platform is designed to remove inaccuracies from your credit report, every case is different, and not everyone will achieve the same results.

*Based on a sample of 18,062 Dovly members as of May 2022.

Dovly uses the VantageScore 3.0 scoring model. It was created by the three major credit bureaus, Experian, TransUnion and Equifax, as an alternative to the FICO scoring model. VantageScore 3.0 credit scores range from 300 to 850, with a higher number indicating a greater degree of financial responsibility. The score calculation includes the following categories and weight: payment history (40%), age and type of credit (21%), credit utilization (20%), balances (11%), recent credit (5%), and available credit (3%).