Frequently Asked Questions

Dovly Uplift

What does Dovly Uplift for Visa cardholders program include?
  • Monthly Credit Report and Score – a detailed TransUnion® credit report to help cardholders keep up with their credit
  • Help detecting and disputing inaccurate items on TransUnion® credit reports in an optimal way with Dovly’s proprietary algorithm.

Cardholders can:

  • Review their credit report for potential errors
  • Select items to dispute
  • Check dispute status
  • Receive alerts and recommendations
  • Learn via Dovly’s financial literacy knowledge center

  • Ongoing credit monitoring – cardholders receive alerts any time there is a 10-point change in their credit score
  • Credit Alerts – that look for signs of identity theft, along with notice of changes on cardholder’s report
  • Powerful results – 90% of Dovly members see a double-digit score increase within 6 months*
  • Live U.S. based member services & support – credit experts available to assist cardholders via chat, email, and phone
  • Convenient access via Dovly’s mobile app and website.

While Dovly’s platform is designed to remove inaccuracies from your credit report, every case is different, and not everyone will achieve the same results.

*Based on a sample of 18,062 Dovly members as of May 2022.

Who is eligible for Dovly Uplift?

Dovly Uplift is available at no cost to U.S.-issued Visa consumer credit, Visa consumer debit ,and select Visa prepaid cardholders. Eligible prepaid cards include: General Purpose Reloadable, Government Disbursement Reloadable, Payroll Reloadable, and Commercial Business Reloadable.  Note: Eligible Visa Cardholders will also have access to market-leading discounts if they are interested in upgrading to a more robust Dovly membership plan that includes premium features such as three-bureau dispute service, identity theft insurance, discount perks, and more.

Note: while Dovly’s platform is designed to remove inaccuracies from your credit report, every case is different, and not everyone will achieve the same results.

How do cardholders enroll in Dovly Uplift? What information do they need to provide?

Simply visit https://www.dovlyuplift.com, and enter a U.S.-issued Visa card number to verify eligibility. The card will not be charged. Enrollment in Dovly Uplift requires first and last name, email, password creation, social security number, date of birth, address, and phone number.

What if a cardholder is a current Dovly Member and wants to take advantage of Dovly Uplift?

If a cardholder is an existing Dovly Member and their Visa card is eligible for Dovly Uplift, they can contact Dovly’s member success team here

The Dovly member success team will help the cardholder understand any differences in their plan, assist with verifying eligibility, and migrate their existing Dovly plan to Dovly Uplift or apply the market-leading discount available to Visa cardholders to their existing paid plan.

What are Dovly’s Member Support hours of operation?

Dovly’s live U.S. Based Credit Experts are available Monday – Friday 8AM-5PM – PT

When can a member start seeing results?

While every situation is different, many Dovly members see results as soon as the first 30 days, and 90% of Dovly members see a double-digit credit score increase within the first 6 months. 

Dovly’s automated credit engine optimizes the number and type of disputes submitted to the credit bureau(s) each month, to maximize results. While Dovly’s platform is designed to remove inaccuracies from your credit report, every case is different, and not everyone will achieve the same results.